Just excellent service

quick and easy

Prompt service and well organised

They did not have booking in for my car even though I had a text confirmation but they quickly dealt with my car

They did exactly what they said that they did. Yhat goes without question.

Service was carried out on time with no problems and car was available for collection at agreed time

Everything was smooth from beginning to end.

Excellent, proactive service from all of the staff involved in booking in and carrying out the work

Friendly and efficient reception and service management.

Five star service

very reliable and fast

Always a pleasure to visit Stephen James

Repair completed as stated

I was fully satisfied with the service at Stephen James, Enfield. Pleasant staff and thorough work.

nice reception area ,, social distancing planned out well, spotlessly clean

Always impressed whenever I attend

Very satisfied

Always dealt with efficiently

excellent reception staff kept me informed

I had a relatively simple problem of blocked wipers, and it was taken care of very satisfactorily.

Because everything went precisely as I expected.

Very efficient and courteous service.

Work completed quickly Car collected prior to estimated completion time.

It is good, what you can book appointment from connected drive and see preliminary prices. My service was done in short time, I am satisfied.

They very quick and easy to understand

perfect

The whole process was straightforward, pleasant and efficiently done.

Friendly, helpful and very easy to book.

I was kept informed and my car was checked over properly on completion of servicing..... they found a nail in the front wheel that was causing a slow puncture!! Saved me from having this problem on the motorway...... thanks very much!!

Great efficient service

Pick up my car was running like new Giuseppe Blasotta did a great job very clear CItnow video. Lauren Seymour kept me updated. Great alround

Because they done everything with no problems and quickly

They are always polite and the place is welcome. Well organised and well prepared with the COVID healthy procedures.

I have had consistent, professionalism and understanding from the staff member - Tim Kwan

Good service

If I wasn't satisfied I would go elsewhere! I've been purchasing my BMWs from Vince Sorce for over a decade and am always impressed with his customer focused approach.

Everything required was done

I've been driving BMW's since my 20's. And I only use Steven James for aftercare

Excellent customer service from the Stephen James Enfield team. Really happy

Friendly Staff...Covid aware so felt safe. Keys cleansed and car sanitised prior to it being handed back to me

Used S James for over 25 years now & have always been excellent in looking after my needs

Order/delivery was excellent overall experience

I was greeted very nicely, the government guideline was met which put me at ease and the customer service from the sales representation was excellent

Mr George Georgiou paid good attention to my needs.

your staff that helped us throughout the process was amazing. we as a family always get the motability scheme since 2013. Vince Source was always helpful since then. i would like to thank him somuch and would be happy if you can also thank him :-)

Excellent

Very helpful

Very good service by Vince

Found the sales person, Vince Source to be really helpful, professional and friendly. The receptionist also was very welcoming.

It was a pleasure to do business with this centre. Mainly to do with the sales executive Vince Sorce with whom you can connect with easily. Everything went to plan and was straightforward.

Welcoming and helpful.

It was our first time dealing with BMW, the experience was good.

Vince kept me informed throughout process and was responsive to my calls

All went smoothly. I was given a loan car during the void period of selling the old one and collection of the new one. Superbly coordinated by Vince Sorce and his team.

Communication was good, service was good

Competent service with a smile.

All my question was answered no fuss, all step were taken to sanitised the vehicle

Professional service from the sales executive and a pleasant experience. They sent me a video the morning of the pickup showing me the car and an overview of the features.

sales person was very good and kept in regular contact

Fantastic experience. Vince was a pleasure to deal with.

Very friendly staff

Good customer service all polite and friendly