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ABOUT STEPHEN JAMES ENFIELD.

Find out more about what we do and our team.

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Meet the team

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Gary Franks

Transaction Manager
  • Years in the industry 32
  • Department New Sales

Atif Riaz

BMW New Car Sales Executive and Motability Specialist
  • Years in the industry 20
  • Department New Sales

George Georgiou

BMW New Car Sales Executive and Motability Specialist
  • Years in the industry 1
  • Department New Sales

Vince Sorce

BMW New Car Senior Sales Executive and Motability Specialist
  • Years in the industry 22
  • Department New Sales

Chris Poole

Used Car Manager
  • Years at the dealership 2
  • Years in the industry 10
  • Department Used Sales

Dervis Soyler

Used Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Used Sales

Jim Larkin

Used Sales Executive
  • Years at the dealership 8
  • Years in the industry 26
  • Department Used Sales

Mike Wilson

Used Sales Executive
  • Department Used Sales

Nico Hagiyiani

Used Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Used Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

It was quick and easy no fuss

Service

Service was done thoroughly and on time. Also appreciated the video and report of the car that was sent as part of the service.

Service

Great attention and care personalised service

Service

Excellent customer services by Tim Kwan

Service

Felt safe and looked after

Service

Because you did a good job, and kept me updated while you did it.

Service

I had no adverse issues to report. The team were polite and carried out the service to my complete satisfaction.

Service

The problem was diagnosed and rectified in a timely manner.

Service

Very happy with the service provided

Service

Happy with worked carried out

Service

Very efficient and courteous service.

Service

Customer service was great

Service

Straightforward service experience

Service

Fast friendly helpful

Service

Excellent customer service

Service

Excellent communication and always very helpful, courteous and get the job done well, a pleasure to deal with Danny Mansfield deserves a gold star.

Service

Good arrangements )for Covid) at the service centre. Car was ready about half an hour later than predicted.

Service

As all works completed .

Service

All completed in the time scale given

Service

Just excellent service

Service

Prompt service and well organised

Service

quick and easy

Service

They did not have booking in for my car even though I had a text confirmation but they quickly dealt with my car

Service

They did exactly what they said that they did. Yhat goes without question.

Service

Service was carried out on time with no problems and car was available for collection at agreed time

Service

Everything was smooth from beginning to end.

Service

Excellent, proactive service from all of the staff involved in booking in and carrying out the work

Service

Friendly and efficient reception and service management.

Service

Five star service

Service

Repair completed as stated

Service

Always a pleasure to visit Stephen James

Service

very reliable and fast

Service

nice reception area ,, social distancing planned out well, spotlessly clean

Service

I was fully satisfied with the service at Stephen James, Enfield. Pleasant staff and thorough work.

Service

Always dealt with efficiently

Service

Very satisfied

Service

Always impressed whenever I attend

Service

excellent reception staff kept me informed

Service

I had a relatively simple problem of blocked wipers, and it was taken care of very satisfactorily.

Service

Because everything went precisely as I expected.

Service

Very efficient and courteous service.

Service

They very quick and easy to understand

Service

It is good, what you can book appointment from connected drive and see preliminary prices. My service was done in short time, I am satisfied.

Service

Work completed quickly Car collected prior to estimated completion time.

Service

Vince was thoroughly professional in my dealings with him. He listened to my requirements and advised me accordingly without being too pushy or dogmatic. I was almost always able to get through to speak to someone when I phoned. Good communication

Sales

See above. The showroom is also well laid out, good parking, welcoming reception desk, and even with COVID limitations made me feel welcome and as comfortable as possible

Sales

Completely satisfied as the sales rep was very friendly and informative

Sales

During all the delays the centre and sales team did exceptionally well given the circumstances outside of their control.

Sales

I was always every step of the way about the progress of my car , which couldn't of been easier for the staff in the middle of the COVID-19 pandemic.

Sales

Handled professionally and kept me updated.

Sales

Everything went well from the first enquiry ungil we collected the car. Thanks to Atif.

Sales

The salesman Vince source was so helpful discussed everything step by step

Sales

The process was straightforward and COVID secure

Sales

Everything was smooth even during lockdown

Sales

Best customer service from atif!!

Sales

Order/delivery was excellent overall experience

Sales

I was greeted very nicely, the government guideline was met which put me at ease and the customer service from the sales representation was excellent

Sales

Mr George Georgiou paid good attention to my needs.

Sales

your staff that helped us throughout the process was amazing. we as a family always get the motability scheme since 2013. Vince Source was always helpful since then. i would like to thank him somuch and would be happy if you can also thank him :-)