Used S James for over 25 years now & have always been excellent in looking after my needs

Service was completely in a timely manner

I was very satisfied with the service from Stephen James Enfield Tim Kwan was excellent and instrumental in sorting out my car

No complaints. Job was completed within the time frame given.

Very satisfaid

Service was very good

Good service

Everyone was friendly and polite.

Simply the best BMW dealerships i've dealt with in London, from knowledge to customer care always friendly service an have a great team at Stephen James Enfield

Fast and reliable service.

See above.

Considering we are going through a difficult time. My service experience was very good and the staff was was very professional.

Post COVID-19 the experience was professional and make me feel I was in a safe environment without loosing that personal experience

Quite happy with everything

Very polite, very quick, very professional

Helpful

Matthew was so helpful and didn't treat me as neurotic

The service was completed efficiently and effectively.

Very friendly

Always polite and professional

Excellent service polite positive staff

Service first class.

Friendly and efficient from the start without being overly formal

customer comes first

everything was good

Everything in general is great.

video of what was done sent after

Problem was resolved quickly and easily.

fixed the problem that i had the same day

Timely and as expected. There were no hold-up and everything was completed in the time stated, with minimal fuss.

Everything done in time. Always informed if anything has to be ordered

I've given a 10 because Mr vince sorce and Mr Gary Franks we're both very polite and helpful and I recommend to ask for these men if your ordering a new car from Stephen James Enfield

Great service

Good service Price can be better

Have got nothing to complain about

Much easier & quicker to get a service booked then at other main dealers.

Job was done very quickly

Danny is my go to guy. Very knowledgeable

happy considering the circumstances

The job was finished on time, without any delay.

Vince was very easy to deal with, highly responsive, a pleasure

The personal touch is just outstanding!

The sales representative (Atif) was very helpful on every aspect. He gave us perfect service.

Great service

Despite these difficult times that we are living through, the whole process was excellent from the keeping me informed as to what was happening with regards to the car , the video to help me become familiar with the car & the handover was seamless.

Professional, knowledgeable and personable staff. Given time and space to look around, try out different models, ask lots of questions. Didn't feel pushed into a decision.

The Sale Rep. showed a lot of interest in the whole process; offering me a variety of products with both their advantages & disadvant., to help me with making the right choice. I also received a video demo. prior to collection, which was very helpful

Thanks to Bee Patel and her hard work everything went smooth and fast. Experience was very welcoming.

The sales process was flawless, very helpful and informative.

On both occasions the sales person was attentive and answered all questions

Because the car is really nice and how we wanted it .

Pleasant experience in all

Given Covid circumstances- Stephen James did everything possible

Friendly and helpful staff made the process easy