It was quick and easy no fuss

Service was done thoroughly and on time. Also appreciated the video and report of the car that was sent as part of the service.

Great attention and care personalised service

Excellent customer services by Tim Kwan

Felt safe and looked after

Because you did a good job, and kept me updated while you did it.

I had no adverse issues to report. The team were polite and carried out the service to my complete satisfaction.

The problem was diagnosed and rectified in a timely manner.

Very happy with the service provided

Happy with worked carried out

Very efficient and courteous service.

Customer service was great

Straightforward service experience

Fast friendly helpful

Excellent customer service

Excellent communication and always very helpful, courteous and get the job done well, a pleasure to deal with Danny Mansfield deserves a gold star.

Good arrangements )for Covid) at the service centre. Car was ready about half an hour later than predicted.

As all works completed .

All completed in the time scale given

Just excellent service

Prompt service and well organised

quick and easy

They did not have booking in for my car even though I had a text confirmation but they quickly dealt with my car

They did exactly what they said that they did. Yhat goes without question.

Service was carried out on time with no problems and car was available for collection at agreed time

Everything was smooth from beginning to end.

Excellent, proactive service from all of the staff involved in booking in and carrying out the work

Friendly and efficient reception and service management.

Five star service

Repair completed as stated

Always a pleasure to visit Stephen James

very reliable and fast

nice reception area ,, social distancing planned out well, spotlessly clean

I was fully satisfied with the service at Stephen James, Enfield. Pleasant staff and thorough work.

Always dealt with efficiently

Very satisfied

Always impressed whenever I attend

excellent reception staff kept me informed

I had a relatively simple problem of blocked wipers, and it was taken care of very satisfactorily.

Because everything went precisely as I expected.

Very efficient and courteous service.

They very quick and easy to understand

It is good, what you can book appointment from connected drive and see preliminary prices. My service was done in short time, I am satisfied.

Work completed quickly Car collected prior to estimated completion time.

Vince was thoroughly professional in my dealings with him. He listened to my requirements and advised me accordingly without being too pushy or dogmatic. I was almost always able to get through to speak to someone when I phoned. Good communication

See above. The showroom is also well laid out, good parking, welcoming reception desk, and even with COVID limitations made me feel welcome and as comfortable as possible

Completely satisfied as the sales rep was very friendly and informative

During all the delays the centre and sales team did exceptionally well given the circumstances outside of their control.

I was always every step of the way about the progress of my car , which couldn't of been easier for the staff in the middle of the COVID-19 pandemic.

Handled professionally and kept me updated.

Everything went well from the first enquiry ungil we collected the car. Thanks to Atif.

The salesman Vince source was so helpful discussed everything step by step

The process was straightforward and COVID secure

Everything was smooth even during lockdown

Best customer service from atif!!

Order/delivery was excellent overall experience

I was greeted very nicely, the government guideline was met which put me at ease and the customer service from the sales representation was excellent

Mr George Georgiou paid good attention to my needs.

your staff that helped us throughout the process was amazing. we as a family always get the motability scheme since 2013. Vince Source was always helpful since then. i would like to thank him somuch and would be happy if you can also thank him :-)