SALES

5.0

SERVICE

4.5

504 ratings and 238 comments received in the last 90 days.

28 October 2024

Again, it was the professionalism and honesty of the salesperson David Shivshankar which most impressed me. I was in trustworthy hands and felt completely comfortable finalising the purchase.

26 October 2024

Extremely friendly and accommodating staff

23 October 2024

That was really satisfied because Atif delivered great customer service and on the day of the delivery of the new car Made us feel so special took pictures with the car and showed us how to use a car he went above and beyond

18 October 2024

David Shivshankar who dealt with me was courteous, very professional & also very knowledgeable about the 3 series I bought. He just got things done without delay and kept me informed. Delivery & collection were also very smooth -with a followup call!

14 October 2024

No pressure selling is always the best way. Vince listened to our requirements and delivered exactly what we wanted

11 October 2024

Stress free

10 October 2024

It was all an easy and straight forward process

09 October 2024

After having had no response from two BMW centres we contacted BMW Stephen James Enfield where David Shivshanker took our call. He was brilliant from start to finish. Great communication, very understanding and accommodating.

07 October 2024

Dave demonstrated a high level of approachability and effective communication skills. Given my disability, I require a great deal of patience, which Mr. Dave consistently provided.

06 October 2024

We had a great experience at BMW with no issues what so ever. As mentioned Vince kept us up to date throughout the process of purchase

30 October 2024

Poor customer service

30 October 2024

As above, no hidden costs, I had a query when paying my bill, the member of staff who was dealing with me was very helpful. It is nice when people take time to help you. Yep a pleasant experience.

29 October 2024

Stephen James is far by the best dealership service and staff where all great helpful and experienced together with knowledge

29 October 2024

Fast service, excellent Comms and support from Tim

29 October 2024

Very professional and very friendly too

29 October 2024

Good but not great. The Mechanic who undertook the Video Report was not clear.

28 October 2024

Excellent service and will keep you up to date even if you had called and there was no answer, They would call you back to say Sir I see that you had called earlier etc

27 October 2024

Dave was amazing and explained things clearly. I didn't feel uncomfortable like I have before where salesman look at you thinking that because you're a lady you don't know about cars!

27 October 2024

Friendly, informative and fast.

26 October 2024

Friendly and quick service

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